Need help with RHUL Mobile? We're here to assist you. Check our FAQ below or get in touch.
Frequently Asked Questions
Is this app official?
No, RHUL Mobile is an unofficial student app and is not affiliated with Royal Holloway, University of London. It's developed by students to help fellow students.
Is the app free?
Yes, RHUL Mobile is completely free to download and use. There are no hidden fees or mandatory in-app purchases.
How do I report a bug?
You can report bugs through our GitHub issues page or by emailing us directly. Please include your device model, OS version, and steps to reproduce the issue.
Can I contribute to the app?
Yes! RHUL Mobile welcomes contributions from the community. Check out our GitHub repository to see how you can help.
Why isn't feature X available?
We're constantly working on new features. If there's something you'd like to see, please let us know through our feedback channels.
Contact Us
Response Time
We typically respond to support requests within 48-72 hours. Please note that this is a student-run project, so response times may vary during exam periods.